Privacy Policy of HydroGleam Automotives

HydroGleam Automotives respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and disclose information about you when you visit our site, hydrogleam.sg, or utilize our services.

1. Information We Collect

We collect various types of information in connection with the services we provide, which include automated car wash systems, exterior waxing and polishing, interior vacuuming and detailing, tire shining and dressing, undercarriage rinsing, and ceramic coating applications.

• Personal Data You Provide: This includes information you voluntarily provide to us when you interact with our site, such as your name, contact details (phone number), and any other information you submit through inquiry forms or service requests.
• Usage Data: We may collect information on how our site is accessed and used. This Usage Data may include information such as your computer's Internet Protocol address (IP address), browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

2. How We Use Your Information

We use the collected data for various purposes related to our services and your engagement with our online platform:

• To provide and maintain our services.
• To notify you about changes to our services.
• To allow you to participate in interactive features of our site when you choose to do so.
• To provide customer support and respond to your inquiries.
• To monitor the usage of our site for improvements.
• To detect, prevent, and address technical issues.

3. Data Retention

HydroGleam Automotives will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our service, or we are legally obligated to retain this data for longer periods.

4. Disclosure of Data

We may disclose your Personal Data in the good faith belief that such action is necessary to:

• Comply with a legal obligation.
• Protect and defend the rights or property of HydroGleam Automotives.
• Prevent or investigate possible wrongdoing in connection with the service.
• Protect the personal safety of users of the service or the public.
• Protect against legal liability.

5. Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

6. Your Data Protection Rights under PDPA (Singapore) and GDPR (if applicable)

Depending on your location, you may have the following data protection rights:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our site, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By mail: 315 Punggol Drive, Unit 01-105, Singapore, Singapore, 820315, Singapore